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经理反问三句话引争议","有食客在观塘三布目某日本连锁牛丼餐厅用餐时，发现山药牛肉饭中混入疑似瓦片碎片，要求更换时遭经理反问「使唔使睇医生」等三句话，服务态度引发网络热议。事件同时引发对香港餐饮业服务质量的讨论。","\u003Cp>近日，观塘三布目一家知名日本连锁牛丼餐厅发生食品安全投诉事件。一名食客在社交平台Threads发文，称其在该店进食山药牛肉饭时，发现饭中混入疑似瓦片碎片，向餐厅反映后却遭遇经理不当回应，事件引发广泛讨论。\u003C\u002Fp>\u003Ch2>食客投诉饭中异物\u003C\u002Fh2>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Foss.articledatacenter.com\u002Fadc\u002Fmedia\u002F44\u002Fadcimg_01kxjm645vw2c34khv3115nwa1.jpg\" alt=\"食客拍摄的牛肉饭中发现的白色颗粒物，疑为瓦片碎片\">\u003Cfigcaption>食客提供的照片显示饭中混入白色颗粒物（图源：Threads@momomomomomowong）\u003C\u002Ffigcaption>\u003C\u002Ffigure>\u003Cp>据发帖者描述，在用餐过程中发现食物含有异物后，立即向服务员提出更换要求。该食客在文中无奈表示：\u003Cstrong>\"我只是要求换一碗饭，这个要求并不过分吧？\"\u003C\u002Fstrong>\u003C\u002Fp>\u003Ch2>经理回应引争议\u003C\u002Fh2>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Foss.articledatacenter.com\u002Fadc\u002Fmedia\u002Fcf\u002Fadcimg_01kxjm645y0t6sa2vmh11a76g4.jpg\" alt=\"餐厅经理被指态度恶劣\">\u003Cfigcaption>食客反映经理回应方式引发争议（图源：Threads@momomomomomowong）\u003C\u002Ffigcaption>\u003C\u002Ffigure>\u003Cp>令人意外的是，餐厅经理并未立即处理问题，而是连续反问三句话：\u003C\u002Fp>\u003Cblockquote>\"需要看医生吗？\"、\"需要帮你叫救护车吗？\"、\"记得带医疗证明回来报销，公司会负责费用\"\u003C\u002Fblockquote>这种回应方式被发帖者批评为\"态度恶劣\"，并质疑\"自己做错事还这么强势，难怪香港餐饮业每况愈下\"。\u003Ch2>网民热议服务态度\u003C\u002Fh2>\u003Cp>事件曝光后，迅速引发网民讨论。多数评论批评经理处理方式不当：\u003C\u002Fp>\u003Cul>\u003Cli>\"明显缺乏专业培训，这种反驳型人格不适合服务行业\"\u003C\u002Fli>\u003Cli>\"简单道歉并更换食物就能解决的事，何必激化矛盾\"\u003C\u002Fli>\u003Cli>\"完美示范如何用一只烂碗砸掉自己的饭碗\"\u003C\u002Fli>\u003C\u002Ful>\u003Cp>更有网民借此讨论香港餐饮业普遍存在的服务问题，认为\"从业人员常带着有色眼镜看顾客，不先了解情况就预设客人是来占便宜的\"。\u003C\u002Fp>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Foss.articledatacenter.com\u002Fadc\u002Fmedia\u002F14\u002Fadcimg_01kxjm6465k73a615ycmynj4z6.jpg\" alt=\"食客在社交平台发文\">\u003Cfigcaption>食客在社交平台表达不满（图源：Threads@momomomomomowong）\u003C\u002Ffigcaption>\u003C\u002Ffigure>\u003Ch2>建议依法维权\u003C\u002Fh2>\u003Cp>部分网民建议当事人应采取法律途径维权：\u003C\u002Fp>\u003Cul>\u003Cli>\"应立即向食环署投诉，保留证据\"\u003C\u002Fli>\u003Cli>\"经济不景气，这种不称职的经理应该让位给真正专业的人\"\u003C\u002Fli>\u003C\u002Ful>\u003Cp>也有网民分享正面处理经验：\"曾在餐厅吃到玻璃碎片，负责人不仅免单送甜品，还主动留下联系方式跟进。态度决定一切。\"\u003C\u002Fp>\u003Ch2>相关事件：酒楼榴莲争议\u003C\u002Fh2>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Foss.articledatacenter.com\u002Fadc\u002Fmedia\u002Fae\u002Fadcimg_01kxjm6467w9jfdqpw58nhghq1.jpg\" alt=\"酒楼内食用榴莲引发争议\">\u003Cfigcaption>酒楼内食用自带榴莲引发争议（图源：Threads@wchkmc）\u003C\u002Ffigcaption>\u003C\u002Ffigure>\u003Cp>无独有偶，近日观塘apm商场内某酒楼也发生饮食争议。三名食客自带榴莲在酒楼内食用，浓烈气味引起其他顾客不满。侍应最初回应\"没关系啦，你不喜欢吗？\"的态度同样遭到批评。\u003C\u002Fp>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Foss.articledatacenter.com\u002Fadc\u002Fmedia\u002F0c\u002Fadcimg_01kxjm646dh64ryhh1y2rwv07s.jpg\" 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